Hort@ considers assistance to its customers essential when using the services provided.

In some cases it may be necessary to carry out remote assistance with our technicians. Below are the instructions to follow in these cases

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Step 1

Download the program Client "Team Viewer" from one of these addresses
Windows
Mac
Linux
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Step 2

Call us
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Step 3

Run the program (It does not require installation)
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Step 4

Communicate to Hort@ operator your ID code and the Password that appear on the screen at the beginning of the assistance session. Hort@ operator can work on the consumer PC from his own office till the end of the job session
English