Hort@ believes it is essential to offer clients support while using the services at their disposal.

In some cases it may be necessary to carry out remote support with our technicians. Below you will find the instructions to follow in these cases

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Step 1

Download the “Team Viewer” Client programme from one of these websites
Windows
Mac
Linux
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Step 2

Contact Hort@’s technician by phone
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Step 3

Execute the programme (installation not necessary)
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Step 4

Notify Hort@’s technician of the ID codes and PASSWORD that appear on the screen to start the customer service session. The technician will be able to operate on the user’s computer from his office until the end of the session
English