Hort@ believes assisting our clients in using our services is crucial

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Sometimes it might be necessary to do this with our staff online. Below you will find instructions on how to do this.

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Step 1

Download the free “TeamViewer” program from one of the following links
Version for Windows
Version for Mac
Version for Linux
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Step 2

Phone a Hort@ customer service assistant
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Step 3

Run the TeamViewer program
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Step 4

To start the help session, tell the Hort@ customer assistant the TeamViewer USER ID code and PASSWORD which appear on the screen. The Hort@ technician will then be able to work on your computer from their own office until the help session is over.
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